Privacy Policy
This page describes the personal information we collect from California residents and others who visit 24hrcarunlocking.com, why we collect it, and the rights you have under the California Consumer Privacy Act (CCPA).
Cookies and analytics
We use a single first-party cookie, consent_state, to remember whether you have
accepted or rejected analytics tracking. The cookie holds either accepted or
rejected and persists for one year. No cookie is set until you make a choice on
the consent banner.
If you accept, we load Google Analytics 4 (GA4) to measure aggregate site usage so we can improve dispatch coverage where customers actually look. GA4 is configured with IP anonymization. If you reject, no analytics tags load on any page in your session, and we do not retroactively attribute any prior visit.
Information we collect
When you submit a service request through our website, we collect the contact and location information you provide (name, phone, vehicle, service address). We share this with our dispatch system so a technician can reach you. We do not sell this information. We do not share it with third parties for marketing.
Your rights under CCPA
- Right to know. You can request a copy of the personal information we hold about you.
- Right to delete. You can request that we delete personal information we have collected from you.
- Right to opt out. You can decline analytics on our consent banner, and you can clear your
consent_statecookie at any time to be re-prompted on your next visit. - Right to non-discrimination. We will not deny you service or charge you a different price for exercising any of these rights.
How to exercise your rights
To exercise any of the rights above, contact us at info@24hrcarunlocking.com or call (866) 584-8488. We will respond within 45 days.